Refund policy
Return and Refund Policy
We strive for 100% customer satisfaction, however, returns are generally not accepted.
- Exceptions: We will accept returns for items that arrive damaged or defective.
- Personalized Items: Returns are not accepted for personalized items unless they arrive broken.
"Slight variations from the pictured example may occur due to the handmade nature of personalized items. These variations are not considered defects."
- Ensure you enter correct personalization text to avoid disappointment.
- Return Shipping Costs: Customers are responsible for all return shipping costs.
Refunds: If a return is accepted, a refund will be issued to the original payment method within 10 business days.
For inquiries, contact us
This policy is concise and clearly states that returns are limited.